POLAT MAKİNA PRIVACY POLICY
Data Controller: Polat Makina San. ve Tic. A.Ş. (hereinafter referred to as "Polat Makina" or the "Company")
As Polat Makina, we pay the utmost attention to the privacy rights and the protection of personal data of our customers, suppliers, business partners, employees, and all users visiting our digital platforms (websites, mobile applications, etc.). This Privacy Policy explains the nature of the data we collect, the purposes for which we use it, how it is protected, and your rights as a data subject.
1. Collected Data and Collection Methods
While conducting its operations, Polat Makina may collect the following personal data through commercial relationships, contractual processes, trade show organizations, customer request forms, and cookies:
Identity and Contact Data: Name-surname, title, company information, telephone number, email address, and corporate correspondence addresses.
Financial and Commercial Data: Invoicing details, bank account details, tax office and tax number, signature circulars, and commercial background information.
Customer Transaction Data: Contents of requests, complaints, order and service forms, product installation records, and operational training logs.
Digital Usage Data: IP address, website entry-exit logs, geolocation data, and browsing preferences collected via cookies.
2. Purposes of Processing Personal Data
Your collected personal data is processed within the scope of the conditions specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698 (KVKK) for the following purposes:
Management of Contractual and Commercial Processes: Full performance of product sales, delivery, installation, spare parts supply, and after-sales service/maintenance.
Corporate Communications and Business Development: Establishing commercial relationships with potential business partners, suppliers, and customers; managing trade show participation, academy trainings, and operational training programs.
Legal and Financial Obligations: Fulfillment of statutory obligations arising from the Turkish Commercial Code, Tax Procedural Law, and other relevant legislation, as well as the protection of company rights.
Marketing and Customer Relations: Subject to your explicit consent, conducting product/service development studies, surveys, newsletters, campaigns, and sharing corporate announcements via commercial electronic communications.
3. Information Security and Data Protection
Polat Makina implements technical and administrative measures in line with international standards to ensure the security of confidential information and personal data. Within this scope:
Access Control: Access to data is restricted strictly to authorized employees and system administrators who need to know this information as per their job descriptions.
Cybersecurity Measures: Network security, database encryption, platform firewalls, and regular cybersecurity testing procedures are applied.
Physical Security: Areas housing IT equipment, servers, data centers, and physical printed archives are protected by closed-circuit television (CCTV) and authorized access control systems.
Training and Auditing: Regular data privacy and information security training programs are provided to all company employees; strict confidentiality commitments are enforced in contracts signed with third-party service providers.
4. Transfer of Data to Third Parties and Abroad
In line with the realization of the purposes stated above, your personal data may be transferred in compliance with legal limits to:
Authorized public institutions and organizations to fulfill our legal obligations,
Our business partners, outsourced service suppliers, and Polat Group Holding subsidiaries to execute commercial operations, complete logistical processes, or maintain software infrastructure,
Relevant parties to the extent permitted by legislation and as required by the nature of the business (e.g., within the scope of global distributorships, overseas trade show organizations, or international domain/server management processes), by taking necessary protective measures.
5. Cookie Policy
When you visit our websites, cookies are used to enhance your user experience, analyze site statistics, and deliver content tailored to your interests. You have the right to reject or limit cookies by modifying your browser settings; however, in this case, certain features of the site may not function fully.
6. Rights of Data Subjects (KVKK Article 11)
As a data subject, by applying to Polat Makina, you have the right to: learn whether your personal data is processed; request information if processed; know the purpose of processing and whether it is used in accordance with its purpose; learn third parties to whom it is transferred domestically or abroad; request correction of incomplete/inaccurate data; and request its deletion or destruction.
To exercise your rights, you may submit your requests, prepared in accordance with applicable legal legislation, in writing to our Company via our official corporate email address or Registered Electronic Mail (KEP) channels.
7. Policy Amendments
Polat Makina reserves the right to unilaterally amend this Privacy Policy in line with changing legal requirements, corporate policies, or technological demands. Any updates made shall become effective immediately upon being published on our website.
